ShadowDM

Automations Guide

Unlock 24/7 engagement with powerful automation tools from ShadowDM.

ShadowDM Automation Workflow Builder

Top Automation Features

Comment-to-DM

Automatically send a DM to anyone who skips a specific keyword in your comments. Perfect for lead generation.

AI Auto-Replies

Use AI to answer common questions in DMs and comments automatically, trained on your custom instructions.

Instant Welcome

Welcome new followers with a personalized message and a call to action.

Custom Triggers

Set up complex workflows based on follower count, mentions, or specific story interactions.

How to setup your first automation

1

Select Trigger

Choose what starts the automation (e.g., "Keyword detected in comment").

2

Define Conditions

Filter who it applies to (e.g., "Only followers").

3

Setup Action

Choose what happens (e.g., "Send DM: 'Here is your discount code!'").

Variable Templates

Variable templates allow your automations to capture and inject dynamic data into messages, webhooks, and logic conditions. You can collect information from users and reuse it later in the flow.

Built-in Variables

  • {full_name} - The user's full name from Instagram.
  • {first_name} - The user's extracted first name.
  • {last_payload} - The ID of the last button pressed.
  • {message_text} - The content of the user's last message.

Custom Data Collection

You can configure your AI or message steps to ask for specific details. These are stored securely and can be sent to external CRMs via Webhooks:

  • {user_email} - When you ask the user for their email address.
  • {user_phone} - When you ask the user for their phone number.
  • {custom_variable_name} - Any other detail you define in your AI prompt or logic.